Privacy Policy

Effective Date: December 30, 2025

 

1. Information We Collect

We collect information from and about you in several ways when you use our website, purchase our services, or communicate with us.

 

1.1 Information You Provide to Us

 

• Contact information – such as your name, email address, phone number, mailing address, and other details when you book a consultation, sign up for a newsletter, make a purchase, or contact us.
• Health and intake information – information about your medical history, treatment goals, and other health‑related details submitted through intake forms or during consultations.
• Payment information – credit or debit card numbers, billing addresses, or other payment data collected when you purchase services or packages.
• Communications and feedback – information you provide when you communicate with us (e.g., emails, reviews, survey responses, or other messages).

 

1.2 Information Collected Automatically

 

• Log and device information – your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and visit timestamps.
• Cookies and similar technologies – small data files stored on your device that help us recognize you, remember your preferences, understand how visitors use the site, and tailor our marketing. You can manage cookies through your browser settings or the “Cookie Settings” link in our site footer (where available).
• Analytics information – we may use analytics providers (such as Google Analytics) that collect information about your interaction with our site to help us improve our services.

 

1.3 Information from Third Parties

 

• Medical providers and referral sources – if you have been referred to us by another provider, or if we obtain medical records relevant to your treatment.
• Payment processors – information confirming your purchases and payment status.
• Marketing partners – information from advertising networks or social media platforms to help us reach people who may be interested in our services.

 

2. How We Use Your Information

 

We use the information we collect to:

• Provide, manage, and improve our services – including scheduling consultations and treatments, communicating with you about your appointments, processing payments, providing personalized care plans, and operating the website.
• Respond to inquiries and provide customer support – we use your information to address your questions or concerns.
• Communicate promotional and marketing content – with your consent, we may send marketing emails, newsletters, or text messages about special offers or events. You can opt out of marketing communications at any time.
• Conduct research and analytics – we analyze usage patterns to improve our site, services, and marketing strategies.
• Maintain safety and comply with legal obligations – we use your information to detect and prevent fraud, ensure the security of our site, enforce our Terms of Service, comply with applicable laws, and protect the rights of Weight & Body Solutions and our clients.

 

3. Legal Bases for Processing (EEA/UK Users)

 

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:

• Consent – where we have your consent (e.g., for marketing communications or certain types of cookies).
• Contractual necessity – to fulfill our agreements with you, such as providing services or processing your payments.
• Legitimate interests – for purposes such as improving our services, safeguarding our site and marketing related products (balanced against your privacy rights).
• Legal obligations – to comply with applicable laws, such as healthcare regulations or accounting requirements.

 

4. How We Share Information

 

We may share your information with:

• Healthcare professionals and staff – your medical information may be shared with our licensed clinicians to deliver treatments.
• Service providers – third parties who help us operate the site, process payments, schedule appointments, run marketing campaigns, and perform analytics. These providers are contractually required to protect your information.
• Business partners – third parties with whom we collaborate for co‑promotions or events (with your consent where required).
• Legal authorities – courts, regulators, or law enforcement agencies, if required by law or to protect our rights, safety, or property.
• Successors – another entity in connection with a business transfer, merger, or sale, subject to the commitments of this privacy policy.

We do not sell your personal information.

5. Your Rights and Choices

Your privacy rights vary depending on where you live. The following describes your options:

 

5.1 U.S. Residents:

• Opt‑out of marketing communications – you can unsubscribe via the link in our emails or by following the instructions in our text messages. Even if you opt out, we may continue to send non‑promotional communications relating to your appointments or transactions.
• Cookies management – adjust your browser settings to reject cookies or use the cookie‑preference settings on our site (where offered).
• California residents – under the CCPA/CPRA, you may have rights to access, delete, correct, or limit the use of your personal information. Please contact us to make a privacy rights request.

 

5.2 EEA/UK Residents (GDPR)

• Access your personal data – obtain information about how we process your data and request a copy of your data.
• Correct your data – request correction of inaccurate or incomplete data.
• Delete your data – request erasure of your data under certain circumstances.
• Restrict or object – request restriction or object to our processing under certain circumstances.
• Data portability – receive your data in a structured, commonly used, and machine‑readable format.
• Withdraw consent – where processing is based on consent, you may withdraw consent at any time.
• Lodge a complaint – lodge a complaint with a supervisory authority in your country of residence.

 

To exercise your rights, contact us using the details in the “Contact Us” section. We may request proof of identity and may refuse requests as allowed by law.

 

6. Security and Retention

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission or storage is 100 % secure. We retain personal information as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

 

7. Children’s Privacy

The site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided personal information through the site without parental consent, please contact us so that we can delete that information.

 

8. Third‑Party Sites and Services

 

Our site may contain links to third‑party websites, forms, or services. These third parties maintain their own privacy practices. We are not responsible for the content or privacy practices of third‑party sites. We encourage you to review their policies before providing information.

 

9. Changes to This Policy

 

We may update this privacy policy periodically. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this policy each time you visit the site or provide us with personal information to stay informed about our information practices.

 

10. Contact Us

 

If you have questions or concerns about this privacy policy or wish to exercise your privacy rights, please contact us:

 

Weight & Body Solutions
5414 Town N Country Blvd, Tampa, FL 33615
Phone: (813) 886‑4395
Email: info@weightandbody.com
Contact page: https://weightandbody.com/contact/